Paxton Veterinary Clinics Ltd

Concrete specifics mentioned by owners include a “nice big reception area,” appointments “run to time,” and a vet choosing medication to help a fearful dog relax for a follow-up visit rather than forcing an exam.

Services

Services explicitly mentioned across the website summary and reviews include

•Vet consultations and pet health checks (website).
•Procedure explanations and aftercare planning: a reviewer notes detailed explanation of a kitten’s procedures.
•Support for anxious/nervous pets: multiple owners describe staff adapting the approach for fearful cats/dogs and not pushing an exam when a dog became defensive.
•Urgent care coordination: one owner says the team helped arrange an emergency vet for their cat.
•Relocation assistance (website).
•Pet travel discounts (website).
•Online booking is mentioned by a reviewer.

Pricing

•One reviewer reports they were not charged for the initial appointment, only for medication, after the vet opted to medicate a very anxious dog and rebook the exam for the next day. (No standard fees are stated.)
•The website mentions a Pet Health Club® Plus plan where consultations are included, but no price or full inclusions are provided in the available summary.

People

•Emily: mentioned for “attention to detail” when explaining a kitten’s procedures, and for helping arrange an emergency vet for a cat.
•Adam and Pru: thanked by a long-term client (7 years) for looking after their cats with “professionalism and tenderness.”
•Klarisa: described as consistently offering helpful advice, including during a cat’s illness.
•Joe: referenced in a lighthearted comment about a cat’s behaviour; no clinical detail provided.

Reviews

Google rating: 4.8 stars from 394 reviews. - Handling nervous pets thoughtfully: owners describe staff staying calm with scared animals and adjusting plans (e.g., using medication and rebooking rather than forcing an exam).

•Clear communication: specific praise for detailed explanations of procedures.
•Access and organisation: reports of same-day appointments, easy booking (including online), and appointments running on time.
•Facilities and arrival experience: a “nice big reception area” is mentioned.
•Urgent situations: one reviewer highlights help arranging an emergency vet for a cat.

Reviews for Paxton Veterinary Clinics Ltd

Note: Showing the 5 most recent Google reviews out of 394 we track in total. Recent reviews may not be representative of overall sentiment.

Lydia Jenkins

3 weeks ago

Great experience with the nurses here for my nervous rescue dog! Nice big reception area, easy to get a booking and parking.

Local Reviewer

4 weeks ago

Emily gave wonderful attention to detail in explaining my kitten's procedures. She is empathetic, warm and nurtuing💕

afrah abubaker

a month ago

Very helpful and polite

lost regions

Paxton Vet is always amazing with their care and compassion. Emily was especially helpful to arrange our cat’s emergency vet. I highly recommend.

Steffiee Hawkins

I just want to say a big thank you to the vet who saw fetty today! My dog was really scared and nervous to return to a new vets as she has had bad experiences at prior ones he was clam with fetty and fully understanding of her become very scared and trying to protect herself yet still trying to be loving he could see this from the start!! Tried his best to make her happy and didnt keep pushing her we decided to go with a medication that should clam her and make her relaxed to be seen the next day i also was not charged for the initial appointment just the medication so this vets is 100% not just about money! They seem to care more than enough for animals and i cant wait to have them as my regular vets! Thank you again so much for the fast registering and the same day appointment!

Lisa Home

An amazing service, with dedicated and caring staff. I have been with them for 7 years. I cannot fault this vet! A big thanks to Adam and Pru who between them have looked after my cats with professionalism and tenderness. Thank you ❤️

Lorna Villiers-Jones

Have only been with Paxton a couple of years since moving to Croydon in 2023, but have always found the staff - both medical and administrative - to be very friendly and super helpful. Appointments have always run to time, and are easy to book online. Highly recommended!

Estera Orlowska

My family and I would like to sincerely thank the entire team and doctors, including the wonderful Klarisa, who always offered helpful advice when I needed it. When my beloved cat, Bendy, got sick... for all the care and help! Thank you, and I highly recommend this clinic. You're all wonderful!

Carl King

4 months ago

From Chase Miller and a family to Everyone at Paxton we appreciate you all and you all do a fantastic job. Your care and attention you offer the pets is exceptional. I HIGHLY recommend Paxton and will always bring my pets here. Well done to you all. You all deserve a pat on the back from the receptionists to the vets your all great.

Stephanie Sealy

6 months ago

Brilliant vets, friendly, warm, welcoming. Good experience and knowledge, and go the extra mile! Well worth a visit. PS: Barney Rubblesome Wallace Cecil Sealy III, apologises to Joe for his spicy cattitude! 🐈