Specialist Vets in Croydon

## Summary Paxton Veterinary Clinics Ltd is a small-animal practice (ownership group not stated) offering routine consultations and health checks, plus practical extras like relocation assistance and pet travel discounts. Recent reviews repeatedly mention support for anxious or nervous pets (including a rescue dog and a scared dog returning to vets after bad prior experiences), and straightforward appointment access (same-day slots and online booking mentioned). The clinic also seems set up to help coordinate urgent care when needed—one reviewer says Emily helped arrange an emergency vet for their cat. Concrete specifics mentioned by owners include a “nice big reception area,” appointments “run to time,” and a vet choosing medication to help a fearful dog relax for a follow-up visit rather than forcing an exam. ## Services Services explicitly mentioned across the website summary and reviews include: - **Vet consultations and pet health checks** (website). - **Procedure explanations and aftercare planning**: a reviewer notes detailed explanation of a kitten’s procedures. - **Support for anxious/nervous pets**: multiple owners describe staff adapting the approach for fearful cats/dogs and not pushing an exam when a dog became defensive. - **Urgent care coordination**: one owner says the team helped arrange an emergency vet for their cat. - **Relocation assistance** (website). - **Pet travel discounts** (website). - **Online booking** is mentioned by a reviewer. ## Pricing - One reviewer reports they **were not charged for the initial appointment**, only for **medication**, after the vet opted to medicate a very anxious dog and rebook the exam for the next day. (No standard fees are stated.) - The website mentions a **Pet Health Club® Plus plan** where **consultations are included**, but **no price** or full inclusions are provided in the available summary. ## People - **Emily**: mentioned for “attention to detail” when explaining a kitten’s procedures, and for helping arrange an emergency vet for a cat. - **Adam and Pru**: thanked by a long-term client (7 years) for looking after their cats with “professionalism and tenderness.” - **Klarisa**: described as consistently offering helpful advice, including during a cat’s illness. - **Joe**: referenced in a lighthearted comment about a cat’s behaviour; no clinical detail provided. ## Reviews **Google rating: 4.8 stars from 394 reviews.** Themes below are drawn from the latest written reviews available to us. - **Handling nervous pets thoughtfully**: owners describe staff staying calm with scared animals and adjusting plans (e.g., using medication and rebooking rather than forcing an exam). - **Clear communication**: specific praise for detailed explanations of procedures. - **Access and organisation**: reports of same-day appointments, easy booking (including online), and appointments running on time. - **Facilities and arrival experience**: a “nice big reception area” is mentioned. - **Urgent situations**: one reviewer highlights help arranging an emergency vet for a cat.